Questions & Answers

Please check our shipping fees here.

Orders cannot be shipped by us until payment has been made online or credited to our bank account.

Shipping within The Netherlands takes about 1 or 2 days. We will ship your order as soon as your online payment has been made or when the amount is on our account (via banktransfer) Please check the delivery times to your country and shipping fees here. 

 

 

Yes. You can choose "Pick up at Decofleur". When your order is ready we will send you a message. We strive to have your order ready the next working day. Our opening hours are Monday until Friday from 08.00 AM till 16.30 PM.

Products that are unused and unopened can be returned to us at your own expense at the address below:
V & V Decofleur
O.v.v. your order number
Westeinde 64
2211 XN Noordwijkerhout
The Netherlands

Upon receipt, we will credit you the costs for the products. If necessary, the given discount will be recalculated pro rata.

If you are not satisfied with the quality of a product, please contact us by email. We ask you to send us a photo of the products concerned. After receiving this information, we will contact you.