Orders cannot be shipped by us until payment has been made online or credited to our bank account.
How long does it take till I receive my package at home?
Shipping within The Netherlands takes about 1 or 2 days. We will ship your order as soon as your online payment has been made or when the amount is on our account (via banktransfer) Please check the delivery times to your country and shipping fees here.
Is it possible to pick up products at Decofleur?
Yes. You can choose "Pick up at Decofleur". When your order is ready we will send you a message. We strive to have your order ready the next working day. Our opening hours are Monday until Friday from 08.00 AM till 16.30 PM.
How can I return products?
Products that are unused and unopened can be returned to us at your own expense at the address below: V & V Decofleur O.v.v. your order number Westeinde 64 2211 XN Noordwijkerhout The Netherlands
Upon receipt, we will credit you the costs for the products. If necessary, the given discount will be recalculated pro rata.
I am not satisfied with the products received. Can I return it?
If you are not satisfied with the quality of a product, please contact us by email. We ask you to send us a photo of the products concerned. After receiving this information, we will contact you.
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